THE CX OF A NEW ERA
Generative AI empowers our solutions, delivering a more humanized and personalized journey at infinite scale.
A leap in technology, a new dimension in customer experience.
With IAM - Mutant Artificial Intelligence, you take your business into the era of personalized experiences, real-time autonomous service, efficient data management, and consistency in the omnichannel journey.
Our numbers speak LOUD
We’ve already enhanced the journeys of major market players. Now it’s your turn!
We bet on yout success.
Anda we always win.
The best experience across all journeys, on all channels.
Conversion
Data intelligence to win over your customer from end to end, from the top to the bottom of the funnel. We put your consumer at the center of the strategy to deliver unique experiences that accelerate sales journeys and drive conversions in the digital environment.
Profitability
It doesn’t matter the industry or the size of the company. What matters are the results. Mutant has proprietary methodologies and technologies that make a difference when it comes to maximizing your business’s profitability.
Relationship
You have the product. We deliver the strategy and the channel. Our relationship journey combines people, processes, and technologies to optimize different customer service experiences across multiple digital channels.
Retention
Continuous evolution to deliver the best experiences. The relationship with the consumer plays a crucial role in customer retention. On this journey, Mutant's solutions create genuine connections and foster longer-lasting relationships.
Much more than a debt collection company.
We are an ecosystem of technology companies.
In practice: we are constantly learning and leveraging the advancements of other companies in the group. When you hire Intervalor, you gain the knowledge and innovation of five companies. That’s why our Generative AI is so advanced: like Intervalor, Mutant, Zoly, Myra, and Interaxa also have teams exclusively dedicated to this field. Intervalor: Generative AI 5.0
The Revolution is made in a group.
NEGOTIATION JOURNEY
Specialist in credit and collections with solutions that humanize relationships and maximize credit recovery.
POWERFUL CONNECTIONS
Providing personalized digital solutions that enable companies to orchestrate journeys and maximize customer relationship performance.
Behaviour Insights
Specialist in generating insights from human behavior. Leverages big data and analyzes interactions across voice and text channels to bring market trends that enhance people's experience and satisfaction with brands.
DIGITAL GROWTH MAKERS
Combining marketing and technology to create, develop, operate, and accelerate customer acquisition and conversion journeys in the digital environment.
Instituto joga junto
Promotes inclusion and empowerment of individuals in vulnerable situations through technological and high-performance knowledge. It supports, enhances, and implements social responsibility within companies.
