Solutions

We only offer the best solutions. Ours, also. We have a portfolio of our own solutions, developed for customer service operations, at the headquarters or at the agent’s home, ranging from a forecast of people to a complete command center for real-time management of your indicators.

Home Based

Complete suit, 100% adhering to the rules, which offers security, control and support so that your agent can work from home, as if he were in the contact center.

WFO (Workforce Optimization)

WFM-based solution that offers all the resources to size, manage and adjust your equipment in real time.

M360

A complete solution for campaign and shooting management, with modules that meet the challenges of marketing, flow automation, transactional communications and packages of sms, email and WhatsApp adjusted to the size of your challenge.

AGEM NPS

Solution for satisfaction surveys, management of consumer expectations and the implementation of improvement processes for customer service.

Our numbers

Find out what Mutant can do with your company

5

Present in 5 countries

Gold

Genesys Latam Gold Partner

4

4 of the 5 largest banks and telcos in Brazil

100+

Clients

  • A lot of people talk about technology in Brazil. A lot of them just talk.

    Contact us.